You may check your status by visiting this link https://applicantstatus.doj.ca.gov/  Please make sure you have your ATI# (located at the bottom of your Live Scan form) and your date of birth.  You will need both your ATI number and birth date available.

The results are sent electronically only to your employer or requesting agency within 24 to 72 hours after fingerprinting unless there is an additional review required by the agency to which your prints were submitted. Santa Clarita Live Scan does not receive your results.

If an applicant’s fingerprints match fingerprints in the database, a manual review by a technician is initiated. This manual process may take an indeterminate amount of time. Again, it’s important to clarify that Santa Clarita Live Scan does not control this process.

If your record shows “completed,” then the requesting agency has received its response. If it shows that it’s “in process,” then you must wait until the record shows “completed.” We have no control over when the results are submitted to the requesting agency. For any questions, please reach out directly to the requesting agency, school district, or business entity. It’s important to emphasize again that Santa Clarita Live Scan solely facilitates the submission process and does not have access to the records. Only the requesting agency possesses the authority to access and manage the results.

The biggest delay in providing excellent service to our customers is the lack of the customer being prepared for the process. Many arrive without the proper paperwork, have paperwork not filled in, or do not bring proper ID.

Our What to Bring page is a good resource for applicants to review before arriving.

99% of the applicants will need to bring 3 copies(completely filled out of course). Why do you ask? One copy is for us, one copy is for you and one copy goes to the employer or agency if requested.

Proper photo identifications is another area that creates questions. Our Identification page clearly shows what proper identification means. If you are bringing a minor without ID there are steps you can take to prove identity.

With your preparation, we can streamline the process and have you completed in just five minutes!

If you have any questions about the Live Scan process, please give us a call at 661-294-8048

Low-quality, poor quality, or rejected fingerprints are the generic terms used when the fingerprint quality doesn’t meet the DOJ or FBI requirements.

Often live scan applicants come to us and have been told they have poor or no fingerprints. With our process, we can quickly determine if you have low-quality fingerprints and advise you on how to increase your chances of passing on your resubmission.

The following are some circumstances that can increase the chance of fingerprints being rejected:

Age  - skin becomes smoother, and fingerprint ridges become more challenging to capture.

Frequently washing/disinfecting hands  -   We see this with nurses, doctors, and other health care professionals.  School professionals and preschool.

Sports  - rock climbing, weight-lifting, rock climbing

Musical instruments  -  Piano, violist, and others have shown worn fingerprints.

Jobs that handle paper, chemicals like bleach, or antibacterial products that dry hands

Ethnicity  -  Some groups can suffer from worn or soft skin.   

We have also found that poor technique can play a role in receiving a rejection. That is why you want to make sure that the facility you use has certified fingerprint rollers that have received training on the latest fingerprinting techniques.

If we perform the fingerprint process, we provide our applicants with a letter when we anticipate that you will receive a rejection notice explaining the “what do I do now” process. We also take the time during your visit to show you why your prints could be rejected plus samples of good-quality fingerprints.

With over 1 Million fingerprint impressions taken, Santa Clarita Live Scan is proud of our less than .01% rejection rate. If you have been rejected by another live scan facility, please give us a call at 661-294-8048 to see if we can assist you with passing your next live scan fingerprinting process.

With Live Scan Fingerprinting becoming a regular part of the pre-employment process, many employers can and do cover the cost of fingerprinting. But when you are Live Scan fingerprinting for a license(nurse, lawyer, security guard, etc) you will be responsible for all fees unless the agency collects those fees as part of your licensing application.

Also many times, employers or agencies have a billing number that covers the cost of the Level of Service fees for either the DOJ Fees or FBI Fees but not the rolling fees. This billing number is indicated by a six-digit number located on your Request for Live Scan form in the billing number section.

Please always verify with your employer or agency if they pay or possibly reimburse the fees associated with fingerprinting.

If your fees are not reimbursed or covered by your employer, we suggest talking with your tax professional about the possible deductions associated with those costs when filing your income taxes.

When an employee or volunteer leaves, you must submit a No Longer Interested form to the DOJ so you don’t continue to receive these notifications.

California Penal Code section 11105.2 (d) states, in part, that any agency which submits the fingerprints of applicants for employment or approval to the Department of Justice (DOJ) for the purpose of establishing a record of the applicant to receive notification of subsequent arrests, shall immediately notify the Department when employment is terminated or the applicant is not hired. It is the responsibility of the hiring/approving authority to notify the Department of Justice, Bureau of Criminal Information and Analysis when employment has been terminated or when an applicant or volunteer is not actually retained in the position for which they applied.

The No Longer Interested Form can be accessed at the following link:

https://oag.ca.gov/sites/all/files/agweb/pdfs/fingerprints/forms/nli.pdf?

If you have any questions about this process please give us a call at 661-294-8048